Terms of Service
Welcome to CEL Cooling & Supply. These Terms of Service (“Terms”) govern your use of our website, services, and products. By accessing our site or purchasing from us, you agree to be bound by these Terms. If you do not agree, you should discontinue use of our services immediately.
1. Company Information
CEL Cooling & Supply is the leading provider of air conditioning solutions in the Cayman Islands. We offer air conditioning equipment, installation materials, spare parts, and maintenance supplies for all major brands.
2. Eligibility
By using our services, you confirm that you are at least 18 years old or have the consent of a parent or guardian to make purchases and enter into agreements with us.
3. Products and Services
We make every effort to display accurate information about our products, including availability, specifications, and pricing.
All products are subject to availability, and we reserve the right to discontinue or modify items without notice.
Installation, servicing, and maintenance may be subject to additional terms or agreements.
4. Pricing and Payment
All prices are listed in Cayman Islands Dollars (KYD) unless otherwise stated.
Prices may change without prior notice.
Payments must be made in full at the time of purchase unless otherwise agreed in writing.
Accepted payment methods include cash, credit/debit cards, bank transfers, and other approved payment systems.
5. Orders and Delivery
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order.
Delivery timelines are estimates and may vary due to factors beyond our control.
Customers are responsible for providing accurate delivery details.
6. Returns and Refunds
Returns are accepted for unused and unopened products within [X] days of purchase, accompanied by the original receipt.
Refunds may be processed as store credit, replacement, or original payment method at our discretion.
Custom or special-order items may not be eligible for return.
Defective products covered by manufacturer warranties will be handled according to the warranty terms.
7. Warranties and Disclaimers
Many of our products are covered by manufacturer warranties. Please refer to the documentation included with your purchase.
Except as expressly provided, CEL Cooling & Supply makes no guarantees or warranties regarding the performance or suitability of products or services.
Use of products outside recommended guidelines is at the customer’s own risk.
8. Limitation of Liability
To the maximum extent permitted by law:
CEL Cooling & Supply shall not be liable for any indirect, incidental, or consequential damages.
Our total liability for any claim shall not exceed the amount paid by the customer for the product or service giving rise to the claim.
9. Intellectual Property
All content on our website, including text, images, logos, and product descriptions, is the property of CEL Cooling & Supply or its licensors. You may not copy, reproduce, or distribute our content without prior written consent.
10. User Responsibilities
By using our services, you agree to:
Provide accurate and up-to-date information when making purchases or service requests.
Use our website and services in compliance with applicable laws and regulations.
Not engage in fraudulent or abusive activities.
11. Privacy
Your use of our website and services is also governed by our [Privacy Policy]. Please review it to understand how we handle your personal information.
12. Governing Law
These Terms are governed by the laws of the Cayman Islands. Any disputes shall be subject to the exclusive jurisdiction of the courts in the Cayman Islands.
13. Changes to the Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services indicates acceptance of the revised Terms.